TERMS AND CONDITIONS
1. Introduction
By engaging our services, you agree to be bound by these Terms and Conditions. Please read them carefully. These terms apply to all services provided by our company and are in addition to Upwork's terms and conditions, which must also be adhered to.
2. Scope of Services
We offer a range of linguistic services, including but not limited to simultaneous and consecutive interpreting, transcription, translation, and proofreading. Our services are provided as described in the project proposal or contract agreed upon with the client.
3. Contract and Milestone
No work will commence until a formal contract has been issued and accepted by both parties. The contract will outline the scope, deliverables, and timelines for the project. Additionally, payment must be secured through Upwork's milestone system before any work begins. The milestone funds must be placed in escrow and released as per the agreed terms.
4. Centralized Management
All work performed by our agents will be managed and coordinated through our Upwork agency account. This ensures consistency, quality control, and effective communication throughout the project.
5. Compliance with Upwork Terms
Our services are provided in compliance with Upwork's terms and conditions. It is the client's responsibility to ensure that all engagements follow Upwork's guidelines, including payment and communication protocols.
6. Payment Terms
Payments for services are due as outlined in the contract. Any additional work or changes to the scope must be agreed upon in writing and may incur additional charges. Payment terms and conditions are subject to Upwork’s payment policies.
7. Confidentiality
We are committed to maintaining the confidentiality of all client information. Any proprietary or sensitive information provided to us will be handled with the utmost care and will not be disclosed to third parties without the client's consent.
8. Termination
Either party may terminate the contract with written notice if the other party fails to comply with the agreed terms. Upon termination, any work completed up to that point will be billed accordingly, and any remaining milestone funds will be released as per Upwork's policies.
9. Limitation of Liability
Our liability for any claims arising from the provision of services is limited to the amount paid for those services. We are not liable for any indirect, incidental, or consequential damages.
10. Dispute Resolution
Any disputes arising from these terms or the services provided will be resolved through Upwork’s dispute resolution process. Both parties agree to seek amicable resolution before pursuing formal dispute resolution procedures.
11. Changes to Terms
We reserve the right to update or modify these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
12. Governing Law
These terms are governed by the laws of Honduras, and any legal proceedings will be conducted within this jurisdiction.